Data protection
Last modified: 20/07/2021
Version 2.0
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Please read the Terms and Conditions contained in this document carefully, since the use of this website implies the express and full acceptance of them, in the version published at the time you access it. We recommend that you read this document carefully each time you access the website to check if there have been any changes to the conditions of use and that you leave it if you do not agree with said changes. If we believe that certain modifications are important, we will update the “Last modified” date at the top of this page. You will be responsible for reviewing and becoming familiar with any modifications made.
1. IDENTIFICATION
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce with current legislation on data protection, specifically, Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights (LOPDDGG) that fully implements Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in which it respects the processing of personal data and the free circulation of these data (RGPD).
Data controller Treatment:Prodigia Capital, S.L. (hereinafter PRODDIGIA)
Commercial Name: Proddigia
CIF: B-65512626
2. COMMUNICATION
To contact us for any questions regarding the processing of personal data, we provide you with different means of contact, which are detailed below:
Telephone: 93 238 7826
Email: info@proddigia.com
Registered Office: Avenida Diagonal 361, 4º 1ª, 080037, Barcelona
Website: https://www.proddigia.com/
All notices and communications provided in this section will be considered effective, for all purposes, when made through any of the means detailed above.
We understand that the privacy and security of your personal information is extremely important. Therefore, this policy sets out what we do with your information and what we do to keep it safe. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
What is the new Data Protection Regulation?
It is a new European regulation. This Regulation unifies criteria for confidentiality and processing of personal data at a community level and adapts its management to new digital environments, such as the Internet and mobile applications. In this way, you will have more control over your data.
When will the new regulation be applicable?
The European Union approved the Regulation in 2016. Member States must apply it from May 25, 2018.
What changes will this mean for you?
The European regulations add new rights to those included in the current Spanish regulations. For this reason, we must update the information available to you about our company’s data protection measures. We will also request your authorization to process your data in some new cases. In this way, we can offer you a service that is more tailored to your needs.
What measures have we taken to ensure the confidentiality, integrity and security of your data?
- We only ask for the minimum amount of information necessary, collecting only what we believe is essential to doing business or for the specific transaction in question;
- We have established a series of confidentiality agreements with all our suppliers, staff and collaborators;
- We have a specialized consultancy that will not only assist us permanently in this matter but will also carry out periodic controls to ensure correct compliance with this regulation;
- We have established a series of computer security measures that will protect us from possible external attacks;
- We have reviewed all our documentation so that it is appropriate according to the provisions of the new regulation;
- We have evaluated the impact that our procedures can have on the protection of your personal data;
- We have trained our staff so that we can all act diligently and ethically, complying with all the requirements set out in the new regulation.
Principles that we will apply to your personal information
In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:
- Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you about in advance with absolute transparency.
- Principle of data minimization: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
- Principle of limitation of the conservation period: The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those records that have been inactive for a considerable time.
- Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and ensure confidentiality. You should be aware that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.
LEGAL BASIS FOR COLLECTION AND USE OF INFORMATION
If you are an individual in the European Economic Area (EEA), our legal basis for collecting and using information depends on the personal information in question and the context in which we collect it. Most of our information collection and processing activities are generally based on: 1) a contractual necessity; 2) one or more legitimate interests of PRODDIGIA or a third party that are not overridden by your data protection interests or 3) your consent. Sometimes, we will have a legal obligation to collect your information or we will need your personal information to protect your vital interests or those of another person.
PROCESSING
We will explain below how we collect, use, disclose, transfer and store your information. This Privacy Policy applies to personal information collected through our website. It is important that you frequently check the Privacy Policy to see if it has been updated.
All users who access our website will be able to see all of its content without having to provide any personal information. Your personal data will only be collected when you voluntarily complete our form(s). In this case, the user guarantees the authenticity, accuracy and veracity of the information provided, committing to keep the personal data updated so that it reflects, at all times, their real situation. The user will be solely responsible for any false or inaccurate statements and for any damages that they may cause. By this means of communication you expressly agree to receive periodic communications only from the entity, which will keep the personal data it receives from users through the website in total secrecy, guaranteeing its confidentiality, and will adopt the necessary technical measures to prevent any alteration, loss, misuse, or unauthorized access to this data.
Furthermore, we inform you that all data provided through electronic forms and/or by email are strictly necessary for the correct identification of the sender. This information will be treated with strict confidentiality and for the sole purpose of managing requests for information, contracting our services and products and other purposes that are specified below. You are informed and give your full express consent to use your data for activities related to the corporate purpose of the entity.
The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to the email address info@proddigia.com in the terms established in this Policy for the exercise of rights. This revocation will not be retroactive under any circumstances.
How we use your data
We may use your personal data in the following ways: the information you provide us may help us make decisions, respond to requests, improve services, detect new needs, generate promotions, understand your expectations and provide you with better service. We may also use your data for the following purposes.
Specific reason: If you provide your personal data for a specific purpose, we will use it in a manner related to the purpose for which it was provided. For example, if you contact us by email, we will use the personal data you provide to answer your question or troubleshoot your problem, and we will reply to the email address from which the message was sent.
Internal purposes. We may use your personal data for internal purposes, such as to rely on it to improve the content and functionality of the services, better understand our customers’ needs, improve the services, protect against, identify or address fraudulent activities, enforce our terms of service, manage your account and provide you with customer service, and generally manage the services and our business, among others.
Commercial communications. Provided we have your express consent (which will be obtained through an exclusive box present on our forms), we may use your personal data to contact you in the future for the performance of commercial actions that may be of interest to you, always related to the products and/or services offered by PRODDIGIA. In any case, you will always have the option to “stop receiving” these electronic messages at the bottom of said messages or notify us by sending an email to the following address: info@proddigia.com However, you may continue receiving notices and emails as long as they are necessary and essential for the maintenance of our contractual transactions. In accordance with Law 34/2002, of July 11, on information society services and electronic commerce. (LSSICE) PRODDIGIA does not carry out SPAM practices and undertakes not to send commercial communications without properly identifying them.
Please note that even if you decide not to subscribe or unsubscribe from promotional or commercial electronic communications, PRODDIGIA may still need to contact you as a User with important information about transactions relating to your account and your purchases of products, reservations for activities or contracting of other services.
Below, we explain in more detail what types of data are collected and processed and what their purposes are:
| CATEGORY | PURPOSE |
| Visiting user | Usability and quality analysis to improve our services |
| User who contacts us | Respond to user requirements; answer questions, complaints, comments or concerns that you may have regarding the information included on the website, the services provided through the website, the processing of personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms of the contract. |
| Appointment/Reservation Requests | Process and manage those appointments/reservations that have been requested by the user. |
The legal bases are linked to the purposes of the previous point
| CATEGORY | LEGITIMIZING BASIS |
| Visiting user | The consent given by accepting cookies or by continuing to browse our website. (GDPR Art. 6.1.a) |
| User who contacts us | Our legitimate interest in attending to the queries and requests of the interested party, justified by the interest shown in contacting and receiving information with minimal intrusion into their privacy and the use of limited data provided by the user. (GDPR Art. 6.1.a) |
| Request for Appointments/Reservations | Our legitimate interest in attending to the appointments/reservations requested by the client. (GDPR Art. 6.1.a, 6.1b and 6.1c) |
Data provided voluntarily by the interested party
| CATEGORY | DATA COLLECTED |
| Visitor user | IP, browsing data. |
| User who contacts us | Data provided by the interested party (normally: name, surname, email and a telephone number) |
| Request for Appointments/Reservations | Name, email and telephone number. |
Possible consequences of not providing such data
| CATEGORY | CONSEQUENCES |
| Visiting user | No consequences |
| User who contacts us | If the user who contacts us does not provide us with their data, we will not be able to respond to their query(ies) appropriately. |
| Request for Appointments/Reservations | If If a request is not accompanied by your details, we will not be able to complete your appointment/reservation. |
Possible transfers of data to third parties
| CATEGORY | POSSIBLE TRANSFERS |
| Visiting user | No data is collected from the visiting user |
| User who contacts us | We will not disclose personal data to third parties regarding to this type of user without their consent. |
| Appointment/Booking Requests | We will not disclose personal data to third parties regarding this type of user without their consent. |
International Transfers
| CATEGORY | INTERNATIONAL TRANSFERS |
| Visiting User | No data is collected from the Visiting user |
| User who contacts us | No transfer of personal data to a third country or international organization is made |
| Request for Appointments/Reservations | No transfer of personal data to a third country or international organization is made |
Retention periods
| CATEGORY | RETENTION PERIODS CONSERVATION |
| Visiting user | Visiting user data is not stored |
| User who contacts us | They will be kept for the time necessary to fulfill the purpose of their collection. |
| Request for Appointments/Reservations | They will be kept for the duration of the relationship you maintain with us and, in any case, for the periods provided for in the applicable legal provisions, for example in accounting and tax matters, and for the time necessary to address possible liabilities arising from the treatment. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected. |
OTHER ASPECTS RELATED TO THE TRANSFER OF DATA
As a general rule, the data you provide to us is not disclosed to third parties without your consent, unless legally required, for example: in the event of a subpoena or a request from a government agency, or if we believe in good faith that such action is necessary to a) comply with a legal obligation; b) protect or defend our rights, interests or property, or those of a third party; c) prevent or investigate potential wrongdoing in connection with the Services; d) to act in urgent circumstances to protect your personal safety; or e) to protect against legal liability.
STORAGE
We may store your data or transfer it to a third party who will store it in accordance with this Privacy Policy. We take steps we consider reasonable to protect personal data from loss, misuse, unauthorized use, unauthorized access, inadvertent disclosure, alteration and destruction. However, no networks, servers, databases or Internet or email transmissions are completely secure or error-free. In the event of a breach of security of the data in our custody, we will take all necessary measures to mitigate its consequences and will notify this fact to the Control Authority, together with all the relevant information for the documentation and communication of the incident.
CONSENTS
The consent of the interested party, in accordance with what is stated in the data protection regulations, is a free communication by the interested party by which he accepts that his data is processed, for a specific purpose, under certain conditions, of which he must be previously informed.
Can you modify or withdraw your consent at any time?
Of course you can. The information about the treatments you have consented to will always be accessible. You can modify or withdraw it whenever you want through our email.
Likewise, you can unsubscribe from our database at any time by sending us an email to: info@proddigia.com
AUTOMATED DECISIONS
PRODDIGIA does not make any decision based solely on the automated processing of your data.
STATISTICAL STUDIES
PRODDIGIA does not conduct studies for scientific, historical or statistical purposes, in which case the dissociation of the data from the object of the study will be attempted to preserve its confidentiality.
NOTICE OF PERSONAL DATA VIOLATION OR SECURITY BREACHES.
A personal data breach involves a breach of the security of PRODDIGIA’s information systems that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, whether accidental or not, to personal data transmitted, stored or processed in connection with the provision of our services. In the event that the personal data that we store and/or process at PRODDIGIA is compromised in any way, we will promptly notify those affected, and in accordance with the provisions of article 33 of the GDPR
DATA PROTECTION RIGHTS
Users may send a written communication to the registered office of PRODDIGIA or to the email address indicated in the heading of this Legal Notice, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:
- Right to request access to personal data: You may ask us if we are processing your data;
- Right to request rectification (if incorrect) or deletion (when personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed).
- Right to request limitation or cancellation of processing, in which case we will only retain it for the exercise or defence of claims;
- Right to object to processing: We will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims we have to continue processing them;
- Right to data portability: If you want your data to be processed by another company, we will facilitate the portability of your data to any other company you indicate to us in a structured, intelligible and automated format.
These rights are very personal and will be exercised by the interested party, without any other limitations than those provided for by the applicable legislation. However, the legal representative of the interested user may act when the latter is incapacitated or under the age of majority, which makes it impossible for him/her to personally exercise his/her rights. The exercise of his/her rights will be made effective by the Data Controller within thirty days of receipt of the request. In the event that the Data Controller considers that it is not appropriate to access the request, he/she will inform the user with reasons and within the period indicated in this section. In cases where, although the cancellation of the data is appropriate, its physical extinction is not possible, either for technical reasons or due to the computer support used, we will proceed to block the data in order to prevent its use, until its complete elimination from the information systems.
BLOGS AND FORUMS
We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to send you unsolicited messages. We urge you to be cautious when disclosing personal information on our blogs and forums. We are not responsible for the personal information you choose to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with us. To request the removal of your information from our blogs and forums, you can contact us at info@proddigia.com
SOCIAL NETWORKS
Social Networks are part of the daily life of many Internet users, and for them we have created different profiles of our company on them.
PRODDIGIA informs that through its social networks events, contests, events, programs or any other type of advertising information about the activities it carries out will be published, the user accepting to be the recipient of said information by the mere fact of becoming our “friend” or “follower” on the corresponding social network.
All users have the opportunity to join the pages or groups that we have on different social networks and to stop receiving this information on their social network profiles, they must stop following PRODDIGIA on them.
However, you must bear in mind that to register on a social network, a user must accept the contractual relationship in the environment of the corresponding social network, and be in agreement with its Privacy policies, so we recommend that you carefully read its conditions of use and privacy policies, as well as make sure to configure your preferences regarding the treatment of data.
COLLECTION OF DATA FROM MINORS
PRODDIGIA does not authorize minors under 14 years of age to provide their personal data, either by filling out web forms enabled for requesting services, contact forms, or by sending emails. If we become aware that a child under 14 years of age has provided us with personal information, we will take steps to delete that information. If you believe that a child under the age of 14 has provided us with personal information, please write to info@proddigia.com with the details and we will take the necessary steps to delete the information we hold about that child.
PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA AND PERSONAL DATA RELATING TO CRIMINAL CONVICTIONS AND OFFENCES
In the formalization of the free text fields, the introduction of personal information relating to personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data aimed at identifying a child is not permitted. : data relating to the health or data relating to the sexual life or sexual orientation of a natural person, as well as personal data relating to criminal convictions and offences. If you enter any information relating to the aspects mentioned in any of our forms or via email, they will be immediately deleted from our information systems without being able to respond to the query made, since such data is neither necessary nor relevant for the purposes determined in the processing of this Website.
RECLAMACIÓN ANTE LA AUTORIDAD DE CONTROL
Si usted considera que hay un problema con la forma en la que estamos manejando sus datos, podrá dirigir sus reclamaciones a la autoridad de protección de datos que corresponda, siendo la Agencia Española de Protección de Datos la indicada en el caso de España. (www.agpd.es)
Prodigia Capital, S.L. ha adecuado esta web a las exigencias del Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo de 27 de abril de 2016 relativo a la protección de las personas físicas (RGPD), la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), así como con la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y Comercio Electrónico (LSSICE o LSSI).
© Todos los derechos reservados: Prodigia Capital, S.L.